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Concentrix Walkin Recruitment 2018 Jobs in Gurgaon

Concentrix Walkin Recruitment 2018 Jobs in Gurgaon

Concentrix Walkin : Concentrix Walkin interview for Team Leader. Any Graduates / Undergraduates candidates can attend the Concentrix walk-in interview for the Team Leader. Grab the great job opportunity to start your career as fresher in Concentrix. Before attend the walk-in interview, Candidates should read all Job description, Qualification, walkin Address Details etc., clearly given below.

Concentrix Recruitment – Walkin Interview

Company Name
Concentrix
Qualification
Any Graduates /Undergraduates
Experience
0 – 4 Years
Job Location
Gurgaon
Job Role
Team Leader
Salary
As par Company Rule
Website

Concentrix walkin for Team Leader

Concentrix Company Profile
A wholly owned subsidiary of SYNNEX Corporation, Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.
Concentrix Walkin Job Description
  • Managing a team of 20 to 25 FTE’s
  • Client/Customer/People Management
  • Drive Performance in the team to meet targets
  • Manage the daily team activities and ensure the daily operations run smoothly.
  • Drive Team adherence and manage monthly scheduling.
  • Handling Escalations
  • Manage key business metrics like SLA’s and CSAT
  • Run reports & conduct a thorough analysis of SLA misses.
  • Drive Continuous Improvement in the team along with metrics improvement
  • Generate dashboard and scorecards for the Team for review.
  • Performance management and appraisals for the entire Team.
  • Weekly Reviews to the Management on key deliverables.
  • One-One with the team and scheduled Monthly Team meetings.
  • Feedback and Coaching
  • Knowledge management for the team and quality control

 

Concentrix Walkin Skills
  • Excellent verbal and written communication skills.
  • Should be willing to work in shifts along with the team in customer business time.
  • Overall should be a good team player with willingness to learn and drive to achieve.
  • Practice and focused on Metrics.
  • Good Excel skills and Reporting knowledge
  • Should be able to drive Continuous Improvement in process

 

Documents to Carry
  • Updated Resume Passport Size photograph.
  • Copy of Photo ID proof for security reasons.
  • Education and Experience Documents.

 

Concentrix Walkin Details
Walk-In Date : 23 July 2018
Walk-In Time :  9:30 AM to 5:30 PM
Venue Details
Concentrix Daksh Services India Pvt.Ltd.
Ground Floor, Building 6 ,
DLF Cyber City,

Gurgaon 122003
Near Phase 3 Rapid Metro Station

Contact Person- Hr

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